Susan Hayes

Warm, dependable, and solutions-driven, Susan Hayes gives landlords confidence and tenants clarity — handling every detail with care, communication, and calm professionalism.

With 15+ years’ experience across residential, retail, and commercial management and 25 years as a Macarthur local, Susan blends neighbourhood knowledge with meticulous process to keep investments performing and homes running smoothly.

Landlords value her steady communication, airtight compliance, and calm control of the details — from leasing, repairs and maintenance, to inspections and trust accounting. 

Tenants appreciate how approachable she is: clear next steps, quick problem-solving, and a fair, human touch that helps them feel at home.

An REINSW member who stays current with ongoing CPD, Susan brings genuine community spirit to her work. She’s actively involved in her local church and sport, supports fundraising events like the 24-Hour Fight Against Cancer Walk, and performs with her dance fitness group. 

Above all, she pairs professional advice with real care — the reason her owners stay, her tenants settle in, and her properties perform.

The Stone Macarthur Community Fund puts aside part of every sale or lease to support local charities and initiatives.
By working with me, you’re contributing to projects that make a real difference in people’s lives and the local community.